Links for Designers, Programmers, Developers, people whose business is the web.
Jason Fried turns the client capturing on its head by asking Should I hire this client or not? rather then the other way around. He goes on to state Saying Yes or No to a client is a business decision just like any other business decision you have to make
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This advice may seem obvious at first, but newer businesses may not have the luxury of choosing their clients, so it is important to keep in mind while your business grows, as it can be very easy to get burnt out if one works with too many difficult clients.
Be sure to read through the comments as well for some good discussion.
An excellent post by Jeff Croft that outlines one of the things that we, as consultants to our clients with respect to our expertise, need to be careful of: letting them provide solutions rather then supplying us with the problems.
To take an example from the article, We really like the look of whatever.com, make our site look like that
when what they want to say is We want a look and feel for our site that is suited to our company’s mission and brand image
is not always obvious to people.
It is our job to provide solutions to our clients needs, so make sure that you are getting the needs from your clients, and not the solutions.